(FAQs) Frequently Asked Questions

Everything you need to know about our services and workspace in 1 place.

Basic answers to help you get started with us.

What is a Serviced Office/Co-Working Space?

A Serviced Office or Co-Working Space is a flexible, fully-equipped workspace that can be rented for short or long-term use. It includes essential office amenities like desks, chairs, high-speed internet, meeting rooms, and sometimes additional services such as reception support, printing, and maintenance.

Key differences:

Serviced Office: Private office spaces within a larger building, ideal for businesses needing a dedicated area with more privacy.

Co-Working Space: A shared, open-plan workspace where freelancers, startups, and remote workers from various industries work alongside each other in a collaborative environment.

Both options are great for businesses or individuals who want flexibility without the hassle of long-term leases or high setup costs

What is a Business Address used for?

A business address is a physical location used by a company for several key reasons.

Official Registration: It serves as the official address for registering the business with government authorities.
Document Delivery: Clients, partners, and suppliers can send important documents and communications to this address.
Credibility: A reputable business address enhances your company’s credibility and professionalism.
Mail Management: It helps manage mail and packages, which is useful for remote workers or freelancers.
Tax Requirements: The business address is often needed for tax filings and can affect local taxation.
Licensing: Certain licenses and permits require a valid business address for application and renewal.
Online Presence: It can also be used on social media and websites to create a professional image.

In summary, a business address is essential for establishing legitimacy, facilitating communication, and supporting operations.

What are your operating hours?

To ensure you receive full support during your time with us, our core business hours are structured as follows:

Standard Operating Hours: Our facilities and administrative support are fully active from 9:00 AM to 6:00 PM, Monday through Friday.

Public Holidays: Please note that our office and workspace will be closed if an official public holiday falls on a weekday.

Inquiries & Assistance: Any administrative requests, front-desk services, or booking inquiries will be promptly handled during these standard weekday hours.

What is Pro Panel?

Pro Panel is a premium, value-added service designed to seamlessly connect your business with trusted professional support. Best of all, this service is fully included in all of our packages at no additional charge:

All-Inclusive Benefit: Every Whitespace member enjoys complimentary access to this service, regardless of their package type.

Tailored Recommendations: We carefully match your specific business requirements with experienced professionals—such as legal advisors, consultants, and corporate specialists—from within our verified network.

No Hidden Fees: You can request professional introductions and recommendations anytime without worrying about extra administrative costs.

Need a professional recommendation to help grow your business? Simply reach out to Whitespace team to get started.

Parking Rate of Whitespace?

Bangsar Shopping Center Parking

Car:
Per Entry: RM 4.00
Subsequence / Hour: RM 2.50

Motorcycle:
Per Entry: RM 2.00 (Whole Day)

Whitespace Season Parking (Monthly):
Cost: RM 365.00 (Currently full)

How to sign up as Whitespace Member?

To sign up as a Whitespace member, follow these steps:

Contact Us: Reach out to the Whitespace team via phone or WhatsApp.

Receive Quotation: We will send you a quotation via email for the package you are interested in.

Agree & Provide Documents: After agreeing to the quotation, we will send you the application form along with the required document details.

Initial Payment: You will need to make an initial payment, which includes the 1st month’s subscription and a 2-month subscription security deposit.

All membership packages follow the same sign-up process. We look forward to welcoming you to Whitespace!

Can I register my company using the coworking space's address?

Yes, you can use Whitespace’s business address for company registration. All our membership packages include this feature. Additionally, we provide mail handling services, and forwarding mail is charged based on courier rates without any extra surcharge. You can also use the address on your social media and documents as your company address.

Please note that using or updating the Whitespace Business Address for your company may require a Subscription Agreement or Tenancy Agreement for verification.

What is Subcription Agreement?

A Subscription Agreement at Whitespace is a document provided to our virtual office members to verify their business address for banks or government agencies. This agreement typically has a minimum term of 12 months (1 Year).

In contrast, a Tenancy Agreement is issued to members who rent physical rooms, serving as verification for government purposes. Like the Subscription Agreement, it also has a minimum term of 12 months (1 Year).

Both agreements include a term stating that if a member’s account is terminated or suspended before the agreement ends, the security deposit is non-refundable.

Please note that these agreements are available upon request and are not compulsory for membership.

Can I use the coworking space 24/7?

Yes, if you are a member of the Premier Package or Premier+ Package(Room), you can access the coworking space 24/7. However, if you are in the Basic Partner Package, Partner Package, or Professional Package, access is limited to our operational hours, which are Monday to Friday from 09:00 AM to 06:00 PM. There is no additional check-in process for after-hours access for Premier Package and Premier+ Package members; you have your own access.

Please note that the air-conditioning is centralized and operates only from Monday to Friday, between 09:00 AM and 6:00 PM.

Are there any discounts or promotions for long-term commitments?

Whitespace does not have contracts for our packages, but we do offer an advanced payment reward. If you make an advance payment for 12 months or use auto-deduct via credit card, you will receive a reward of one month free on the 13th month of your subscription.

Additionally, all members enjoy a Birthday Perk, regardless of how long they have been with us!

Can I upgrade or change my package later?

Yes. As your business or working needs change, you may upgrade or downgrade your package by providing at least one (1) month’s Yes. As your business or working needs change, you may upgrade or downgrade your package by providing at least one (1) month’s advance notice. Simply contact the Whitespace team for assistance.

Please note that a security deposit is required based on the selected package.

• For upgrades, a top-up of the security deposit may be required.
• For downgrades, any excess security deposit will be refunded accordingly, subject to standard terms and conditions.

This flexibility allows you to scale your workspace with ease, without the hassle of relocating or committing to long-term office leases.

When will my services be activated and how long does the setup process take?

For a smooth and efficient onboarding experience, your services will be activated as soon as our verification process is complete. Here is what you can expect:

Step 1: Document & Payment Submission – Service activation begins once we receive your first payment and all required onboarding documents.

Step 2: Account Verification – Our accounts team will promptly verify your payment and review your documentation for official confirmation.

Step 3: Welcome & Official Documents – Upon successful confirmation, we will finalize your sign-up and immediately email your official receipt, invoice, and a welcome onboarding package.

Processing Time: The entire onboarding and setup process is typically completed within 1 to 2 working days.

Is it quiet enough to make phone calls or do focused work?

Yes. Our Co-Working Space is designed to provide a quiet and professional environment for focused work.

To ensure a comfortable workspace for all members, meetings, video calls, and lengthy phone calls are not permitted in the open co-working area. If you need to conduct a meeting or join a video call, we recommend booking one of our Meeting Rooms for a private and distraction-free experience.

Are utilities like electricity and cleaning included in the price?

Yes. Your membership is all-inclusive, so there are no hidden charges for essential office facilities.

The membership fee includes high-speed internet, electricity, water, air conditioning, and daily cleaning of the common areas. We take care of the day-to-day facility management, allowing you to focus on your work and business without worrying about office maintenance.

Quick answers regarding your professional business address and mail handling.

Can I use this address for official business registration and licensing?

Yes, absolutely! Our prestigious corporate addresses are fully recognized by local authorities for company incorporation. We assist you through the registration process with the necessary regulatory and banking documentation:

Premium Business Address: Boost your brand image with a corporate address located in Menara BRDB, Bangsar.

Official Registration Support: We provide the required Confirmation Letter or Subscription Agreement to make your company incorporation smooth and official.

Bank & Government Ready: The documentation we supply is fully accepted by local banks and government authorities for hassle-free corporate account openings.

How will I be notified when I receive mail, and can you forward it to me?

We handle your business correspondence with total care as a standard feature of our Virtual Office service. Once your mail arrives, we provide a seamless handling process:

Instant Notification: Our team logs every parcel or letter and sends you an immediate email/WhatsApp notification.

Self-Collection: You can conveniently collect your mail via Drive-Thru or by walking in.

Scan-to-Email: We can scan your documents and send them to you digitally for faster access (Authorization required).

Mail Forwarding: We can forward your physical mail to your home or any preferred address. You only pay standard courier rates—there are no additional surcharges from Whitespace.

By choosing our Virtual Office, you ensure that your business mail is managed professionally while you stay mobile.

How does the "Drive-Thru" mail collection work?

To save you time and hassle, we offer a convenient drive-thru collection service so you can pick up your mail, documents, or parcels without the need to find parking. Here is how it works:

Advance Scheduling: Simply notify the Whitespace team ahead of time to schedule your preferred collection date and time.

Ready Upon Arrival: Giving us advance notice allows our team to pre-pack and prepare your items so they are ready to go the moment you arrive.

Express Handover: Skip the parking lot completely. Just drive up during your scheduled slot, and our team will hand your items directly to you for a quick and easy pickup.

Does the Virtual Office plan include access to physical meeting rooms or desks?

We believe every business deserves a prestigious professional home base. While our Virtual Office plans focus on providing a premium address, your membership also unlocks exclusive access to our physical workspaces and facilities:

Complimentary Meeting Room Credits: Stay fully prepared for important client pitches with free meeting room usage included every month. Depending on your selected package, you will receive minimum 1 free hours monthly.

Exclusive Member Rates: Need more time? All Virtual Office members enjoy discounted, exclusive rates on additional meeting room bookings.

Flexible Hot-Desking: While daily workspaces are not included in the standard plan, you can easily access our hot desk areas on a pay-per-use basis for just RM 20.00/day per person.

We are not using fax. Can the fax service be replaced with other services?

Yes, absolutely! We believe in providing flexible solutions that match your actual business needs. If you do not require a fax service, you are welcome to swap it for one of the following premium alternatives:

Option 1: Professional Receptionist Service – Have Whitespace team manage your incoming calls and front-desk inquiries with dedicated support.

Option 2: Extra Meeting Room Credits – Receive an additional 2 hours of meeting room usage per month for your client presentations or team discussions.

Simply notify Whitespace team of your preferred choice during your sign-up or renewal, and we will update your package details immediately.

For the dedicated phone service, do calls go directly to our personal number or can they be answered on behalf of our company?

By default, your dedicated phone line is configured to forward incoming calls straight to your personal mobile number. Alternatively, you can choose to have our team answer calls professionally on your behalf. Please note how call routing and telecom charges apply to both options:

Standard Setup (Direct Call Forwarding): Incoming calls automatically route through our phone system to connect to your mobile number. Because the call utilizes our telecom lines to forward the connection, standard call charges apply.

Company Answering (Receptionist Service): Our team answers incoming calls using your specific company name. If you would like us to transfer the caller to your mobile line, this transfer also routes through our phone system and generates standard call charges.

Telecom Billing: All call charges generated by forwarding or transferring calls to your personal number are billed at actual cost plus a 20% markup.

Package Customization: Depending on your package, adding the Receptionist Service may incur an add-on fee. However, if your plan includes a Dedicated Fax Service you do not need, you can swap it for the Receptionist Service to waive the monthly add-on fee.

Feel free to contact Whitespace team to configure your preferred routing method or to check the exact rates for your package.

Can you prepare the tenancy agreement and handle stamping with LHDN?

To accommodate different business models, the documentation we provide depends entirely on your selected workspace package. Here is how our documentation and stamping process works:

Agreement Types: We provide a Subscription Agreement for all packages ranging from Basic Partner up to Premier. A formal Tenancy Agreement is exclusively issued for our Premier+ (Private Office) packages.

Contract Commitment: Please note that the Subscription Agreement is subject to a minimum contract period of 1 year.

LHDN Stamping: Once you confirm your contract, our team will prepare the official documents and submit them for LHDN (Inland Revenue Board of Malaysia) stamping. This process typically takes 1 to 7 working days, depending on LHDN’s current processing times.

Transparent Fees: We do not charge any administrative or preparation fees for drafting your agreement. You will only need to cover the actual LHDN stamping fee at cost.

Can I add a dedicated phone number to my Basic Partner Package?

Yes, absolutely! You can easily upgrade your Basic Partner Package by adding a dedicated phone number. Here are the details, setup requirements, and billing structures for this service:

Monthly Service Fee: Activating a dedicated phone line will incur an additional add-on charge of RM 40.00 per month.

Security Deposit: A one-time security deposit of RM 100.00 is required upon activation.

Instant Activation: Your dedicated phone number will be fully configured and ready for immediate use once setup is complete.

Usage & Call Charges: Please note that when calls are forwarded from your dedicated number to your personal mobile phone, it routes through our telecom system. These generated call charges are billed separately at actual cost plus a 20% markup.

If you would like to add this feature to your current plan, simply notify our team and we will update your package right away.

Details on office access, internet connectivity, and member facilities.

Am I suitable for taking a Co-Working Space package?

If you are looking for a professional workspace without the commitment and cost of a traditional office, Whitespace’s co-working space package may be the right fit for you.

It is ideal for freelancers, remote workers, startups, small teams, and business owners who need a productive environment, reliable internet, and flexible access. Whitespace offers co-working packages with no long-term contracts or hidden costs.

If you value flexibility, focus, and a professional setting, a co-working space is worth considering.

What facilities are included in a Co-Working Space package?

Whitespace Co-Working Space is designed to foster both independent focus and professional collaboration. When you join our community, your package includes the following premium amenities and features:

Team-Ready Seating: Designed for collaboration, our plans accommodate a minimum of 2 pax per company within our open-plan coworking areas.

High-Speed Connectivity: Enjoy uninterrupted workflow with access to our reliable, enterprise-grade high-speed internet.

Meeting Room Access: Book professional spaces easily whenever you need to host client pitches, team syncs, or private presentations.

Essential Office Facilities: Benefit from a fully equipped professional environment featuring basic administrative and office facilities.

What is the difference between the Professional and Premier packages?

While both options give your business a premium presence, the primary differences lie in your team capacity, operating hours, and building accessibility. Here is a clear breakdown of what each tier offers:

Premier Package

Expanded Team Capacity: Accommodates up to 4 people per company.
24/7 Unlimited Access: Enjoy complete flexibility with round-the-clock access to the workspace, allowing you to work whenever you need.
Full Building Access: Includes both the main lift access card and the standard Whitespace access card.
Bonus Secure Storage: Includes 1 personal locker to safely store your documents or belongings on-site.

Professional Package

Standard Team Capacity: Accommodates up to 2 people per company.
Standard Working Hours: Workspace access is limited to core business hours (9:00 AM – 6:00 PM).
Standard Building Access: Includes a Whitespace access card for entry into our main office suite.

Is the coworking space based on fixed seating, or is it a hot desking setup?

Whitespace co-working space is designed as a hot desk area, which offers you the flexibility to choose where you work each day. Rather than having one specific desk assigned to you permanently, you have the freedom to pick any open spot that is available when you arrive.

Here is how the seating works:

First-Come, First-Served: All desks in the co-working zone are available based on arrival time. You are welcome to choose any unoccupied desk that is open.

No Fixed Seating: Because this is a shared and flexible environment, we do not offer permanent or reserved desks. This ensures that the space remains fair and accessible for all members.

General Layout: While we do not have seating directly by the windows, our space is designed to be comfortable and professional, allowing you to settle into any available desk and get straight to work.

Simply arrive, find an open spot that suits your needs, and you are ready to go!

Everything you need to know about our private executive rooms and facilities.

Is the Private Office fully furnished, or do I need to bring my own furniture?

Yes! Every Private Office at Whitespace is fully furnished with professional desks and office chairs. We’ve designed our spaces to be “plug-and-play,” so you can focus on your business from the moment you arrive without the hassle of renovation or furniture costs.

While we provide the essentials, you are welcome to personalize your Private Office with your own cabinets or decorations to make the space your own. Please note:

No Drilling: To maintain the quality of the suites, drilling into walls is not permitted.
Room Reinstatement: Upon the end of your tenure, the room must be returned in its original condition and layout as provided at the start of your move-in.

Can I display my company branding at my Private Office?

To maintain a professional and consistent appearance throughout the center, Whitespace provides a dedicated branding display area at the main entrance (Front Desk area) for all Private Office members.

Individual company signage is not placed on Private Office doors. However, displaying your company name or logo at the reception creates a professional first impression and helps clients and visitors easily identify your business when they arrive.

Can visitors or clients come to my Private Office?

Yes, you are welcome to invite clients, business partners, or visitors to your Private Office during business hours.

For security and professionalism, all visitors are required to register with the receptionist at ground floor upon arrival. This helps us maintain a safe, well-managed environment while ensuring your guests are welcomed and directed appropriately.

Can I use the coworking space if I have a Private Office?

Yes. As a Private Office member, you enjoy complimentary access to our coworking space (Hot Desk area).

You may bring up to four team members from your company to use the coworking space whenever additional workspace is needed. This gives you greater flexibility and allows you to maximize the benefits of your membership.

What is the size and capacity of the Private Room?

Our Executive Room is approximately 100 sq ft and is designed to comfortably accommodate up to four people. It is ideal for small teams, startups, and growing businesses looking for a private, professional, and fully furnished workspace.

How many access cards will be provided?

Each Private Office package includes four access cards, allowing your team to access the building lift and Whitespace facilities.

If you require additional access cards, you may submit a request to our team. Additional cards are subject to availability and may incur applicable charges.

What is the minimum Commitment and the security deposit required?

Our Private Office package requires a minimum commitment of 3 months, giving you more flexibility compared to a traditional office lease while still providing a stable and professional workspace for your business.

To secure your office, a security deposit equivalent to 2 months’ rental and the 1st month’s rental payment are required before move-in. The security deposit is refundable at the end of your tenancy, provided that all outstanding payments have been settled, the office is returned in good condition, and all terms of the agreement have been fulfilled.

This straightforward arrangement ensures a smooth onboarding process, allowing you to move in with confidence while enjoying the flexibility of our serviced office solutions.

What is included in the “Access Card (4 sets / 24H access)” and how does it work?

This means that your team will be provided with 4 complete sets of access cards to ensure smooth and easy entry to your workspace. Each set is designed to get you from the ground floor all the way to your desk without any hassle.

Each of the 4 sets includes:

Building Access Card: This card allows you to pass through the main building security and use the lifts.

Whitespace Access Card: This card grants you entry into our specific office suite.

True 24/7 Flexibility:
Unlike other packages that are limited to standard business hours, these cards provide your team with 24-hour access, 7 days a week. Whether you need to stay late to finish a project, come in early for a global call, or drop by over the weekend, you have the total freedom to enter the premises whenever you need to.

Since you have your own building lift cards, you do not need to worry about the building reception being closed—you are in full control of your own schedule!

Important Note on Air Conditioning:
Please keep in mind that the building uses a centralized air conditioning system. The air conditioning operates from Monday to Friday, 9:00 AM to 6:00 PM. Outside of these hours and on weekends, the central AC will not be running.

Is the 24/7 access truly unrestricted, including weekends and public holidays?

Yes, absolutely! When we say 24/7 access, we mean that the workspace is available to you every single day of the year. This includes all Saturdays, Sundays, and even Public Holidays.

As long as you have your set of access cards (the Building Access Card and the Whitespace Access Card), you have the total freedom to enter and use your office whenever you need to, regardless of the time or day. This setup is perfect for teams with flexible schedules or those who need to work according to different time zones.

A Note on Comfort (Air Conditioning):
While you are free to access the space at any time, please be aware of the building’s centralized air conditioning schedule. To help you plan your work sessions comfortably, please note:

AC Operating Hours: Monday to Friday, from 9:00 AM to 6:00 PM.

Outside These Hours: The central air conditioning is turned off during the evenings, on weekends, and on public holidays.

If you choose to work during these off-peak times, the space remains fully accessible and powered, but the climate control will not be active.

Is the locker included private and secure? What size is it?

Yes, your security and convenience are our top priorities. Each locker unit is designed to provide a dedicated and safe place for you to store your personal belongings, equipment, or work materials, giving you peace of mind while you are away from your desk.

Here are the specific details regarding the privacy and size of our lockers:

Security and Privacy: Every locker unit consists of 3 separate compartments. For your security, each individual locker is secured with its own physical key. This ensures that your items remain private and protected at all times, and only you have access to your assigned space.

Locker Dimensions: To help you plan what you can store, all compartments are the same size. Each locker measures approximately:

Width: 50 cm
Height: 38 cm
Depth: 39 cm

Ample Space: These dimensions are typically perfect for storing laptop bags, thick document folders, or personal items that you would prefer not to carry back and forth every day.

Availability and Viewing:
Please be aware that lockers are available on a first-come, first-served basis. Because of this, we are unable to reserve specific lockers in advance.

If you would like more details or want to see the layout, please feel free to reach out to the Whitespace team. We would be happy to share actual photos of the lockers with you or arrange a personalized tour so you can view the storage area in person!

Quick answers regarding our meeting spaces, catering, and presentation tools.

What technical facilities are included in the Meeting Room rental?

Yes! Our Meeting Rooms are equipped with the essential facilities to support productive and professional meetings. Your booking includes access to high-speed WiFi, a glassboard, and a large-screen TV with HDMI connectivity for presentations and discussions.

Our on-site team is also available to assist with the setup if needed, helping to ensure your meeting starts smoothly and on time.

Are meeting rooms available, and how do I book them?

Yes, Whitespace offers meeting rooms for both members and non-members. Basic Partner Package members and above enjoy minimum 1 free hour of usage per month, while other members and non-members can book at their respective rates:

Non-Member: RM 100.00 / hour

Basic Partner Package: RM 80.00 / hour

Partner Package: RM 70.00 / hour

Professional Package: RM 50.00 / hour

Premier Package: RM 30.00 / hour

Whitespace meeting room accommodates 6-8 people and includes high-speed Wi-Fi, a TV for screen projection, glass writing boards, plug points, and complimentary mineral water. You can book by contacting the Whitespace team via Email, Phone Call & WhatsApp.

Bookings are on an advanced basis to ensure availability.

Can I bring my own equipment for presentations?

Yes! You are welcome to bring your own projector, or other presentation equipment for your meeting.

Our Meeting Rooms are equipped with HDMI connectivity and conveniently located power outlets to support your setup. If you need any assistance with connecting your devices, our on-site team will be happy to help ensure everything is ready before your meeting begins.

Is there a pantry or coffee available?

Whitespace does not provide complimentary pantry services such as coffee or tea. However, there are numerous cafés, restaurants, and food outlets located at Bangsar Shopping Centre, just next to our building, offering a wide variety of food and beverages.

If you would like to order takeaway during your meeting, our team will be happy to assist with the arrangements. Please note that all food and beverage payments must be made directly to the respective vendor at the time of purchase.

Can I extend my booking if the meeting runs longer than expected?

Yes. If your meeting runs longer than expected and the Meeting Room is available for the following time slot, you are welcome to extend your booking.

Additional usage will be charged on an hourly basis. To avoid scheduling conflicts, we recommend informing our Front Desk team as early as possible so we can check availability and reserve the room for you.

Details on amenities, internet access, and how to get started for the day.

What are the operating hours for the Day Pass and Daily Package?

Our Day Pass is designed to give you a full, productive workday with us. Here are our standard access hours:

Operating Days: Available Monday through Friday (excluding public holidays).

Standard Hours: Access is valid from 9:00 AM to 5:30 PM.

Same-Day Validity: Your pass gives you full access to the space and amenities throughout the operating hours of your selected booking date.

Do I need to make a reservation before coming?

While we always welcome walk-ins, we highly recommend making a reservation in advance to guarantee your preferred workspace. Here is how it works:

Guaranteed Spot: Booking ahead ensures a desk or meeting room is ready and waiting for you when you arrive.

Walk-In Flexibility: Feel free to drop by without a booking—we gladly accommodate walk-ins whenever space permits.

Seamless Check-In: Pre-booking lets you bypass any wait times so you can head straight to work.

What is included in the Day Pass?

Our Daily Pass gives you full access to a premium, flexible workspace designed for maximum productivity. Enjoy a seamless workday with everything you need included:

Premium Workspace: Access to comfortable, professionally designed hot-desking and shared collaboration areas.

High-Speed Connectivity: Reliable, business-grade internet to keep you seamlessly connected.

Essential Amenities: Dedicated power outlets at every seat, plus access to printing stations and shared facilities.

Walk-In Ready: No commitment required—just bring your laptop, plug in, and start working productively.

Can I use the Day Pass for half a day?

Yes, you are welcome to use your Day Pass for a half-day or a shorter duration if it suits your schedule. However, please note that our pricing is structured as a flat daily rate:

Flexible Access: You can check in and use the space for as many or as few hours as you need during our standard operating hours.

Flat-Rate Pricing: The pass is fixed at RM 20 per day, regardless of the total hours spent in the workspace.

Full-Day Value: Even if you only stay for a half-day, your pass remains valid for the entire day, allowing you to return later if your plans change.

Can I do an online conference if I take a Day Pass? If so, can I use a room?

To maintain a quiet, productive environment for everyone, the Hot Desk Area is a shared open space designated for focused work. Phone calls and online meetings are not permitted in this area.

If you need to attend a call, video conference, or virtual meeting, we offer alternative spaces to accommodate you:

Executive Rooms: Perfect for private, individual virtual meetings (subject to availability).

Meeting Rooms: Ideal for team collaborations, presentations, or extended client calls (subject to availability).

Please speak to our front desk team if you need assistance checking room availability or making a quick booking.

Do I get an access card for the lift and Whitespace for day use?

To ensure a secure and seamless environment for everyone, access privileges are structured based on your booking type:

Hot Desk Day Pass Users: You will be personally welcomed and assisted by our team, who will open the main entrance door for you during your visit.

Executive Room Day Users: You will be provided with an access card for your convenience, valid for the duration of your day-use booking.

Monthly Members: Lift access cards are issued exclusively to our monthly members for long-term, independent access to the facilities.

If you are a Day Pass user and need to step out or re-enter the space, simply let our front desk team know—we are always happy to assist you.

Is printing or scanning available for Day Pass users?

Yes! Printing services are available for all Day Pass users on a pay-per-use basis. Simply approach our team if you need assistance.

Printing rates:
A4 Black & White: RM 0.30 per page
A4 Color: RM 1.50 per page

Scanning Rate:
A4 / A3: Complimentary

Click here for more service details.

simple creative brave

At Whitespace, we believe that a workspace should make your business life easier, not complicated.

Simple solutions help you focus on what matters.
Creative environments inspire innovation and collaboration.
Brave means embracing new ways of working, growing, and succeeding.

Welcome to a co-working space in Malaysia where simplicity, creativity, and courage come together to support your business journey.